To reset the password for your real account, please fill in the form below.
Please note the following:
In case you forgot the MT4/MT5 ID of your real account, please feel free to contact us by live chat or by email at email@example.com.
Alternatively, you can search your email inbox for the welcome email sent when you opened your account. The email title is "Welcome to XM".
We are using cookies to give you the best experience on our website. Read more or change your cookie settings.
Your capital is at risk. Leveraged products may not be suitable for everyone. Please consider our Risk Disclosure.
By clicking “Continue”, you agree to the default cookie settings on our website.
Cookies are small data files. When you visit a website, the website sends the cookie to your computer. Your computer stores it in a file located inside your web browser.
Cookies do not transfer viruses or malware to your computer. Because the data in a cookie does not change when it travels back and forth, it has no way to affect how your computer runs, but they act more like logs (i.e. they record user activity and remember stateful information) and they get updated every time you visit a website.
We may obtain information about you by accessing cookies, sent by our website. Different types of cookies keep track of different activities. For example, session cookies are used only when a person is actively navigating a website. Once you leave the website, the session cookie disappears.
Why are cookies useful?
In addition, functional cookies, for example, are used to allow us to remember your preferences and identify you as a user, ensure your information is secure and operate more reliably and efficiently. For example, cookies save you the trouble of typing in your username every time you access our trading platform, and recall your preferences, such as which language you wish to see when you log in.
Here is an overview of some of the functions our cookies provide us with:
Verifying your identity and detecting the country you are currently visiting from
Checking browser type and device
Tracking which site the user was referred from
Allowing third parties to customize content accordingly
This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses analytical cookies placed on your computer, to help the website analyze a user's use of the website. The information generated by the cookie about your use of the website (including your IP address) may be transmitted to and stored by Google on their servers. Google may use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties, where required to do so by law, or where such third parties process the information on behalf of Google. Google will not associate your IP address with any other data held. By using this website, you give your consent to Google to process data about you in the manner and for the purposes set out above.
Please select which types of cookies you want to be stored on your device.
XM Live Chat
If you do not give your consent to the above, you may alternatively contact us via the Members Area or at firstname.lastname@example.org.